
COOL CO. FAQ
All service packages vary in session quantity, level of engagement, and offerings [i.e., benefits and perks]:
Basic Package: Participants receive detailed instructions and guidelines along with the necessary tools to complete process steps independently over three sessions.
Plus Package: Participants receive detailed instructions, guidelines, and tools with additional support. They can expect to complete some steps during our sessions and the remaining on their own [with support via coaching calls] over the course of 6 sessions.
Premium Package: Participants receive full service, including detailed instructions, guidelines, bonus tools, and implementation. Implementation includes completing all process steps in session, accountability checkpoints, and external support via coaching calls over the course of 12 sessions.
We accept payment from all major credit card companies [i.e., Visa, Discover, MasterCard, and American Express], PayPal, and ApplePay.
Academic Institutions: A signed contract is required before the date of services rendered. Full payment for services rendered is due no later than 30 days after the service date. Net 30 invoices and receipts are provided.
